All picture of the damaged from the repair estimate were taking of the underside of the car with the car on a lift. A picture was also included of a panel was removed for inspection and was not part of the alleged damage. They were also replacing parts that were not damaged, Grill ect. I have tried to resolve this, but have been unsuccessful.
National car rental is trying to charge me $1826.70 for damage that I did not do. The vehicle in question and the vehicle demonstrated no signs of damage other than more than normal wear and tear for a car that had 27,230 rental miles. I was told the damage was in the under the front bumper in the middle by the spooler. This area is only visible if you kneel down and look under the car. A coworker of mine also looked at the alleged damage and stated that the overall condition of the car was poor and that he did not see any damage in that area. I have photos that show that there is no damage visable.
Rented a car at Tampa Airport, we had just arrived on a flight at 4:30 am so we were all very tired. Halfway up to Ocala I stared noticing that my car was really beated up. Next day i went to National rental car at the Ocala Airport and no questions were asked. They kindly changed my car and gave me a much nicer car. They were all very kind and generous
It's ok
National Car Rental is a US Car Rental based in Ocala, Florida. National Car Rental is located at 1770 SW 60th Ave, Ocala, FL 34474, USA.
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