Terrible customer service. I hate this company.
1 bedroom 1 bath apartment with the ac turned on to 76 only at night, work most of the day so electricity isnt being ran all day, payments are still $150. I know people who have duke or seco that have 4 bedroom houses and have the ac run year around and pay less then me, ocala electric is nothing but criminals.
2b/2b and I pay 260 or more a month, and i'm never home, the power goes out constantly and it takes forever to come back on.
Update: still same situation, except bill has risen to roughly $200 a month. Time to start looking to move.
I have a 1br/1bath 600sqft apartment and im paying between $150-$160 a month. I work 40+hrs a week, I unplug everything but the fridge unless I need to use it, I keep my water heater turned off until needed, only electronics I have is a PC that remains off unless im home. Its just insane how much you have to pay to this company to use such little electric.
On a side note when I went to setup my account with this place, I had to fill out this application. No biggie, however when I showed the guard I finished the app he checked a box that I refused to check that said I allow them to sell my information to other companies. I crossed it off and wrote void on it, than requested another one to fill out. The lady at the counter than checked the box and refused to let me have the app back. 2 days later I start getting spammed with phone calls from telemarketers and scam calls.
I feel sorry for anyone who has ever been a customer of this company. NEVER SIGN UP FOR PAY AS YOU GO, IT IS A SCAM! On average I use $1.27 of electric a day but get charged a $3.24 daily misc. fee? Expensive and a rip off; horrible customer service. Everything has fee! You have to pay a fee to pay your bill if you use some of their bill paying services provided. I never thought I would have look up the reviews for a city electric company but after this experience I think its time to start.
Horrible i pay 160$ a month for one bedroom apt with no air on and work 40+ hours a week
City Of Ocala Customer Service Office is a US Local Government Office based in Ocala, Florida. City Of Ocala Customer Service Office is located at 201 SE 3rd St, Ocala, FL 34471, USA.
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