I am actually standing across from them at Kay Jewelers. I walked in with a smile. Older gentleman made eye contact with new and walked the opposite way. A woman approached me but she never looked at me as she spoke. Now as a black woman that made me feel like my money wasn't good enough. I'm shopping for 2 very special ladies my mom and my daughter who was only given 4 hours to live. She is 5 today. I hope Zales goes back to the way customer service used to be. That snobby behavior has turned me from a company I usually go to for all my jewelry over the years.
I’ve been going to this store for years ...and love it.
I brought my ring in for service and the woman who took care of me acted as if I was wasting her time. I attempted to engage her In conversation and she just could t be bothered. Very disappointed...
Everyone has a warm welcome and helps you to pick out the perfect gift
It is so beautiful and she loves it Arrived before Christmas
Zales is a US Jewelry Store based in Ocala, Florida. Zales is located at 3100 SW College Rd, Ocala, FL 34474, USA.
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