I love mob movies, so my son bought me the Godfather 4 disc set in the box for my birthday. It is marked used but also marked 100% guaranteed. Before the purchase my son asked TWICE if it was a complete set. He was told yes. He purchased the box set then opened it in the store and found that disc 1 was missing. Since it was now open he could not return it. The salesman the sold my son disc 1 for an additionsl charge. Because today is my birthday my son made the additional. I feel he paid for disc 1 when he purchased the set and should not have been charged for the extra disc. Caveat emptor! My daughter loves this store too for the Super Natural and Dr Who memorabilia. After today I will be driving her to Hot Topic at the Gaiinesville Mall. At least we will know we will get what we paid for the FIRST time. Also posting this to friends and family on Facebook who have teenage children who would also fall for this! Not cool..............o
Rude and invasive cashiers. Asked for my drivers license which I thought was for the rated R movie I was buying. Secretly used it sign me up for a "free" rewards card (11.99 a month) without asking me. Tried to trick me into buying magazine subscriptions by playing it off as normal part of the check out procedure. Asked for my phone number and email without specifying what they would be used for, when I asked the cashier wouldn't tell saying that the registrar needed it to continue the process. It comes of as shady and underhanded. A store that can't be trusted. Shame I used to love this place. Won't be buying stuff here again.
It's an OK location. Most of this FYEs store is filled with shirts and anime. Then, wayyy in the back you find one small isle of CDs and a row or two of movies and TV shows. I've seen other FYEs where it's nearly all music accessories
This place is HORRIBLE! It has gone down hill so much this past year, and honestly the way they treat people I hope they shut down. My wife and I were there and bought 2 tshirts, well when checking out the cashier PHILLIP kept pushing us to get a credit card followed by making reservation's for upcoming movies and that if we did that we would be getting one of our shirts half off, then he said we could pick 3 magazine's for free. My wife refused all of this 5+ times stating she just wanted to pay for the shirts, he continued badgering us by saying no your misunderstanding, and repeated everything all over to the point my wife felt pressured just to reserve movies and pick magazine's so we could pay for our shirts and get out of there. If someone wants to pay 40 bucks for two shirt's who cares!!! We weren't looking for deals, and now not only are we frustrated and upset by how horrible the customer service was but now having to go through the hassle in calling this "magazine partner" of theirs who has our card information and in fine print it says after the first 2 months of free magazines, your account will be charged in two semiannual payments for 14 months...wait 14 months, meaning a year and the two supposed free magazine's..interesting how that works huh...nothing is ever FREE! I can't emphasize how horrible, rude, pushy, negative, poor managed and down right degrading that place is and the people who work there. I will urge EVERYONE I know to skip over this place and let them fail, close down and become a thing of the past. Never in my life have I got into an argument over paying for tshirts. I should have just walked out. Save yourself the hassle, and don't waste your money on these scum bags!!!!!!! SOOOO ANGRY!!!!
Cashier didn’t have good customer service. Asked to see an item behind counter and wouldn’t get it down for me.
Fye is a US Movie Rental based in Ocala, Florida. Fye is located at 3100 SW College Rd Ste 118, Ocala, FL 34474, USA.
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