Grandpas funeral was beautiful!!
Everything he would have wanted!!
We had an appointment but were waiting over an hour to be seen. 0 compassion the office is right next to the waiting area and they are discussing someone else's costs as if it's just a sales transaction while your heart is breaking. The place smelled like. Chinese food, they didn't even offer a water or coffee until we had Ben waiting almost an hour, we asked how much longer and they told us 15-20 more minutess. Remember we had an appointment. Would not recommend
I give this place no stars not only where they rude but unprofessional wjen it came to my fathers wake and the way he treated my mother in law and brother there are no excues . there was some yelling and words thrown but my fater just died so anything less then perfection is not ok. There are there totake the stree off of all of that thats why they get paid. Whe. Your in the business whereyou are taking someone loved one and laying them to rest then yes i did expected more compassion on there part.
It was a wonderful experience. The staff were considerate and everything was done in a timely manner in an atmosphere befitting the situation. I could not have asked for more or better.
Thank you so much.
Roberts Funeral Home Bruce Chapel East is a US Funeral Home based in Ocala, Florida. Roberts Funeral Home Bruce Chapel East is located at 2739 SE Maricamp Rd, Ocala, FL 34471, USA.
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